Attendance Allowance (AA) for people at State Pension age. In these cases entitlement to PIP may again be triggered and the claimant may re-apply. 1.6.35 HPs must also take into consideration the invisible nature of some symptoms such as fatigue and pain which may be less easy to identify and explore through observation of the claimant. How are mental health and money worries linked? His diabetes was not well controlled and he had become depressed. If the unexpected finding is of a life-threatening nature, they should seek the claimant's consent to telephone the GP or call an ambulance if appropriate. However, it should be noted that the named appointee, be this a corporate or individual appointee, can nominate another person to represent them at any consultation. 1.7.24 The claimant or their representative may be able to provide updated information on where they are having their treatment and who is treating them. Before attending, you should read our guide on how to prepare for your PIP medical assessment. 1.6.22 If the HP identifies inconsistencies between work and information on the claimant questionnaire, the HP should question these inconsistencies and document the response. You should explain the following: These general PIP assessment tips will also help you: We recommend that you record the audio for your face-to-face PIP assessment. Care should be taken, as always, to avoid creating stress or anxiety for the claimant. When returning the form, you must include all tickets and receipts. The HP should always attempt to respond to any issues or concerns they express. It is essential that the HPs advice considers the details given by the claimant and the companion and whether one or both are understating or overstating the needs. The assessor will also make a note of your mental state during the assessment - for example, they'll record whether you look depressed or happy, tense or relaxed and how you cope with social interaction. For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. You have rejected additional cookies. Hi Zoe, I had my PIP telephone call last July and I have only just won my case. The information gathered forms part of the suite of evidence and should be included in the assessment report provided to the DWP and referenced in their advice. Instead, and only if a consultation is deemed necessary, the AP must send the invite to the appointee only. Ask for the assessor to be the same gender as you. You are going to go through some activities in the PIP assessment with questions on mental health and these kinds of activities last for 60 minutes: You can learn more about what goes on in a psychological examination by buying this book on this website. You can ask for an adjustment of your appointment date for your PIP assessment with questions on mental health by calling your assessment provider using the contact number in the appointment letter. The HP should also include what relevant investigations have been carried out or planned for the future. 1.1.11 The activities explored during the PIP assessment are: managing therapy or monitoring a health condition, reading and understanding signs, symbols and words. pip telephone assessment was created by Faatima i have a pip telephone assessment , a rebook after it was cancelled , assessor called sick. If the HP identifies such a condition, they have a responsibility notify a suitable person involved in the claimants care. What type of dwelling does the claimant live in and do they live alone or with others? More than once: Can you repeat the activity as many times as you are required to? 1.6.7 Throughout consultations, the HP should: use clear language that the claimant will readily understand, for sighted claimants, during face to face assessments, body language should be positive for example, sitting to face the claimant, maintaining good eye contact, nodding to indicate understanding of what is being said and leaning forward towards the claimant from time to time, when recording information on any computer systems, the HP should ensure that they look up frequently from the screen and maintain eye contact, for blind and partially sighted claimants, the HP should explain what they are doing at each stage of the assessment. Clients will sometimes explain that they have a life-threatening condition or they have an organ might go pop at any time. If you plan to do so, you should call the assessment centre in advance explaining that you wish to record the assessment they will explain what guidelines you will need to follow. your mental health condition makes using a bus or train difficult. Proof of consent is not necessary needed before information is released by hospitals, trusts and clinics funded by the NHS or local authorities. If a claimant cannot bend to put on their shoes, it is unlikely that they are able to wash below the waist. By contrast most people with mental health problems we talked to expected and assumed their GP would be contacted after including their details on the PIP1 form. Some problems have improved, some have got worse. The article then gets reviewed by a more senior editorial member. If evidence is returned to the AP in error, it should still be forwarded to the DWP for scanning. 1.6.58 Upon prior request, providers have the facility to audio record telephone and face to face consultations. The telephone assessment should last between 20 minutes . 1.15.27 In cases treated under the SREL process, a telephone call to a different health professional should be considered. HPs will not liaise directly with CMs, but will liaise with DWP service assurance managers (SAMs) where the CMs have queries, for example: seeking additional advice either based on current advice or because further evidence has been submitted. 1.9.1 Entitlement to PIP is dependent on the functional effects of a health condition or impairment having been determined as likely to have been present at the required level for at least 3 months and being expected to last for at least a further 9 months. 1.13.6 Requests for supplementary advice may be made to APs by telephone and/or through the PIPCS and/or the PIPAT, depending on the nature of the request. What benefits are available for mental health carers? 1.3.8 APs should seek additional evidence from professionals involved in supporting claimants where HPs feel that would help inform their advice. When considering such requests, the HP should consider the points outlined above before making a decision on whether a home consultation would be appropriate. They are there to ask you questions and are not there to ensure you get PIP. 1.14.4 In most cases it should be possible for CMs to identify those cases where a claim has been made for substantially the same physical or mental health condition or range of conditions. The health professionals will be reviewing your PIP form once you reach the assessment centre. Such telephone calls should be made by approved HPs, not by clerical staff. As with appointees, the deputy can nominate another person to accompany the claimant. A vulnerable claimant is defined as someone who has difficulty in dealing with procedural demands at the time when they need to access a service .This includes life events and personal circumstances such as a previous suicide attempt, domestic violence, abuse, or bereavement. 1.4.1 Additional evidence from professionals supporting the claimant should be sought where the HP feels it would help to inform their advice to DWP. It is also recommended that the HPs could also consult with clinical coaches or other experts prior to the assessment for advice and support on how conditions present and how this might affect function. This assessment is also not depending on your medical treatments. The assessment considers the overall impact of a claimants health condition or impairment on their functional ability, rather than focusing on a particular diagnosis. If you have any questions about PIP assessment questions on mental health, please let us know and the team will gladly answer your questions. How much Universal Credit can I get for mental health? 1.8.17 In some health conditions, the level of disability varies over time. 1.13.5 Where consideration of supplementary advice results in the HP changing their previous advice to the DWP, this should be clearly flagged. daily living intended to act as a contribution to the extra costs disabled people face in their day to day lives that do not relate to mobility; and. This appointment letter will be given by Atos & Capita. The roll-out of PIP to existing DLA claimants commenced from October 2013. 1.4.18 APs are responsible for making payments for GP factual reports (GPFRs) where they have sought them, with the DWP reimbursing them the fees paid. routinely contact GPs of people with mental health problems claiming PIP. 1.7.10 SREL referrals will not contain the claimant questionnaire due to the need to process claims quickly. 1.6.2 Consultations may be carried out at a range of locations, including an assessment centre, local healthcare centre or in the claimant's own home. Both the General Medical Council and the Nursing and Midwifery Council provide guidance on medical ethics and when it is acceptable to break medical confidentiality. 1.10.1 The HP will be asked to provide advice on when it would be appropriate to review the claimants claim to PIP. If a claimant can handle a toothbrush, it is unlikely they cannot handle kitchen cutlery. Disability Living Allowance (DLA) for people under 16. Before attending your PIP assessment, there are several things you should consider to help you prepare. 1.2.2 The key elements of the HPs role in PIP are to: consider information in the claimant questionnaire and any supporting evidence provided along with it, determine whether a claim can be assessed on the basis of a paper review and provide appropriate advice, determine whether any additional evidence needs to be gathered from health or other professionals supporting the claimant. Such telephone calls should be made by approved HPs, not by clerical staff. Charities like Citizens Advice and Scope can look over a draft for you, or they can help you write the entire form. The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition. When making contact with that professional by telephone, the HP must make it clear if they do not hold consent from the disabled person to permit disclosure of information about their condition and explain the provision for third party claims under the SREL. Vous pouvez galement trouver l'heure de travail et la carte sur la carte de . PIP pretty much does not care. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. 63 replies 18.3K views. If they feel confident doing this and it would be in line with the consensus of medical opinion, then a paper-based review may still be possible, referring to such in the summary justification. The HP should also include details of any alterations to medication which have occurred since the questionnaire or supporting evidence was supplied. The HP may be asked for advice on further evidence from the claimant and may request further evidence before providing advice to the DWP. Either before or after your assessment, you should ask the receptionist at the assessment centre for a travel expenses claim form and pre-paid self-addressed envelope. The HP should invite the claimant to talk through all the activities they carry out on most days, from when they get up to when they go to bed. However, this should be avoided wherever possible. As mentioned before, the PIP assessment with questions on mental health will be focusing on how your mental health condition may be impacting your life. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. 1.15.3 For consent to be lawful under Data Protection Legislation, (Data Protection Act 2018 and UK GDPR) it must be informed, freely given, specific and unambiguous and as straightforward to withdraw as it was to give in the first place. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. The points you score for each kind of activity in a section are added together to reach an overall score. 1.15.36 Other than information about their appointments with the HP or an update on their current position in the assessment process, it is not the role of the AP to release information to the claimant. 1.15.15 An officer acting on behalf of the Secretary of State will authorise an appointee to become fully responsible for acting on the claimants behalf in any dealings with DWP or its contracted APs. When your PIP award ends, you will need to revalidate you eligibility if your long-term condition is getting better or worse. How are gambling and mental health conditions linked? 1.6.14 The HP should include details of fluctuating conditions, indicating how frequent the fluctuations are, how long exacerbations last and, on balance, how many good days or weeks and how many bad ones the claimant experiences over a specific period of time. We also use cookies set by other sites to help us deliver content from their services. . However, the companions may play an active role in helping claimants answer questions where the claimant or HP wishes them to do so. . 1.1.8 Once all evidence gathering has taken place, including an assessment with a HP where appropriate, the DWP case manager (CM) will review the claim and all evidence provided and make a decision regarding the award of benefit. there is sufficient detailed, consistent and medically reasonable information on function. Here is a sample PIP question on mental health: Do you need help from another person to plan a route to somewhere you know well? She is an advocate for Mental Health, Motivational Empowerment, and Personal Development. 1.1.12 Each activity contains a series of descriptors which describe increasing levels of difficulty with carrying out the activity. 1.6.52 Claimants have a right to be accompanied to a consultation if they so wish. 1.6.17 All current medication, including over-the-counter medication, should be recorded in the report, unless it is fully documented on other evidence in PIPCS. HPs need to ensure that they explore claimants functional ability in everyday life and in a variety of environments/situations that may not be ideal. Simply use the buttons below to share on your social network. this is a walk through of what happened in my recent telephone pip ( personal independent payment) assessment review and what questions been asked and how . The HP should act within the guidelines, and be able to justify their actions. However, HPs should be prepared to adapt their approach to the needs of the particular claimant, not taking a prescriptive approach and ensuring that claimants are able to put across the impact of their health condition or impairment in their own words. 1.15.17 Where a claimant has an appointee, this will be flagged in the initial referral to the AP. He was awarded the daily living and mobility components, both at the standard rate. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead This is because they have been deemed incapable of engaging directly with the DWP or its contracted APs. As it is probable that the peripheral neuropathy was due to diabetes he did not have to fulfil the 3 month qualifying period for either component as it would be considered he was suffering from substantially the same condition. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. 1.4.4 In the claimant questionnaire, claimants are encouraged to list the professionals who support them and are best placed to provide advice on their circumstances. For example, asthma control is poor because of failure to take preventative medication regularly due to the development of depression, resulting in mobility problems. The HP should encourage the claimant to expand on their answers to explore how easy or difficult they find a task. It indicates to the CM that the case will need to be reviewed to determine the correct level of any ongoing entitlement. 1.3.2 The claimant questionnaire and any evidence is scanned and saved in the Document Repository System (DRS). Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You are found capable if you did the following movements and other activities: The health professional will place their observations in your form and then place some reviews about your results in your examinations. This free money management tool is specifically for people on Universal Credit. Ask for an interpreter or signer if you need one. Mind's Director of External Relations, Sophie Corlett says: What are my options for dealing with debt? This free money management tool is specifically for people on Universal Credit. 1.7.21 The HP must ensure that the claimant has given consent for the person they phone to share information. There are various sources of further evidence, including, but not limited to: a report from other health professionals involved in the claimants care such as a community psychiatric nurse (CPN), a report from a local authority-funded clinic, evidence from any other professional involved in supporting the claimant, such as social workers, key workers or care co-ordinators, telephone conversations with any such professionals, information from a disabled young persons school or special educational needs co-ordinator (SENCO). They can nominate someone else to accompany the claimant. You have accepted additional cookies. It is intended to supplement the contract documents agreed with APs as part of the commercial process, providing guidance for health professionals (HPs) carrying out assessment activity and for those responsible for putting in place and delivering processes to ensure the quality of assessments. If the HP notices that a claimant is covertly recording their consultation, the restrictions above should be explained to the claimant. These conditions are characterised by periods of remission and relapse or good days and bad, during which the level of functional impairment can change for example multiple sclerosis or chronic fatigue syndrome. Advice should be clear, succinct, justified and in accordance with the consensus of medical opinion. 1.6.8 The approach should be relaxed, allowing the claimant time and encouraging them to talk about themselves and put across the impact of their health condition or disability in their own words. HPs may be able to observe relevant aspects of the claimant's appearance for example how well kempt they are and whether they look under or over weight, during face to face consultation. 1.8.18 Advice about variability should be clarified by looking at the effects of the health condition or impairment on daily living and/or mobility on good, bad and average days and not on how the claimant was on the day of assessment. 1.1.10 The assessment for PIP looks at an individuals ability to carry out a series of everyday activities. If this is not feasible for example, if the consultation is carried out in the claimant's own home the HP should make a note of the circumstances and carry out such assessment as they can while the claimant is sitting or standing. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. 1.7.31 Should an HP identify that a claimant is likely to meet the SREL conditions during a consultation and the claimant is aware of their condition, the HP should treat the case as a SREL referral. It must be remembered that some of the information may not be readily understood by those who are not trained and experienced HPs. 1.7.14 The HP must provide a summary justification to support the advice to the DWP. 1.4.8 A written record should be taken of any telephone discussions seeking further information and the content included in the assessment report provided to DWP or via the PIPAT. We use some essential cookies to make this website work. PIP telephone assessment. The damning report conducted by the Public. HPs must also consider the use of other treatments such as psychological therapies. 1.3.6 On receipt of a referral from DWP, the HP should conduct an initial review of the case file to determine whether: the claim can be assessed on the basis of the paper evidence held at this point (a paper-based review), a consultation will be required. You are most welcome to join today! It is not the HPs opinion of what the claimant should be able to do. HPs should allow a companion to contribute and should record any evidence they provide. 1.7.8 The referral sent to the AP via the PIPCS will include the initial claim details together with the DS1500 or other medical evidence if it has been submitted by the claimant. How much Universal Credit can I get for mental health? They are due to undergo surgery within the next 9 months, after which an 8-12 week recovery period is anticipated. This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. Any relevant side effects which affect the claimants functionality should be recorded here and an indication of the effectiveness of any treatment provided. 1.6.50 HPs should be ready to terminate consultations at any point should they become too stressful for the claimant. Do they need help to carry it out or are they completely unable to do it and need someone else to do it for them? Too many people in Northern Ireland have had claims for their Personal Independence Payment (PIP) "unfairly rejected", an investigation has found. For example, is the level of functional impairment claimed in one activity compatible with that claimed in another? In general, there is no single answer that can be applied as each claimant's situation is unique to their own application. Daisy2016 Forumite. You can state your needs here with regards to your debilitating condition. Wherever possible, the record should contain specific examples to illustrate difficulty with activities. Prepare adequately with our free PIP assessment tips guide. Ask if you can make an audio recording of the assessment. They need to use that actual phrase. This will reduce the amount of time the HP spends providing advice on these cases as the mobility aspects do not have to be considered. Mr X has diabetes and depression with agoraphobia. The copy of the evidence or HP notes from the evidence should be sent to the CM with the completed report. 1.7.6 The DS1500 is the preferred medical evidence for a DWP SREL claim. 1.6.59 At a face to face assessment, the claimant must sign a consent form in which they agree to not use the audio recording for unlawful purposes. This is because the HP is not trying to make a diagnosis of their condition. If the HP has reason to believe that the companion(s) are attending for a reason other than to support the claimant, the HP has the right to decline the presence of the companion(s) at the assessment. 1.7.23 Every effort should be made to provide advice in SREL cases. When you have fulfilled your PIP form and sent it to DWP, this kind of department will be sending you an appointment letter. In deciding their advice, the HP will need to weigh this inconsistency and decide, with full reasoning, which descriptor is most likely to apply. The HP cannot document any observations made outwith the consultation. Hi Pamela In order for the DWP to change from a telephone assessment to a paper-based assessment, you will need a letter from your GP that states it would cause you "overwhelming psychological distress" to take part in a telephone assessment. 1.6.10 Throughout the consultation, HPs should be evaluating what they are being told and checking whether the evidence is consistent. The HP can assess the disabling effect of the pain by considering such description (where applicable) along with all other aspects of the case, for example disease activity/severity, effect on daily activities, treatment, pain relief, pain management strategies, examination findings and informal observations. Mosque De Sannois est situ 11 Rue des Frres Kegels, 95110 Sannois, France, S'il vous plat contacter Mosque De Sannois en utilisant les informations ci-dessous: Adresse, numro de tlphone, fax, code postal, adresse du site Web, e-mail, Facebook. The HP should consider ability and fluctuations over a 12 month period to present a coherent picture. If the claimant agrees, the HP should complete and send the relevant referral form to the claimants GP, and give the claimant a copy. 1.13.9 Where the assessment was completed using the PIPAT, it will be necessary to create the appropriate supplementary advice on the PIPAT and once submitted a PA5/PA6 will be output to the DWP. 1.8.4 For each activity area, the HP should use evidence to choose one descriptor which best reflects the claimant's ability to carry out an activity, taking into account whether they need to use aids or appliances and whether they need help from another person or an assistance dog. 1.15.20 Where the claimant has told DWP that they want an attorney to act for them, the attorneys details will be on the DWP system (CIS) if it is a PIP claim. Such examinations should be tailored to the individual claimant and will vary depending on the nature of the disabling conditions present. This includes: claiming benefits including completing and signing any claim, providing consent to obtain further evidence and providing information to the HP on the functional impact of the claimants health conditions, reporting changes in the claimants circumstances, or changes in their own circumstances that the DWP may need to know for example a change of name or address. Such a telephone call should be followed up with a written notification to the GP. 1.15.9 Depending on how it is worded, consent may only cover a particular stage in the processing of a claim, and thus fresh consent may need to be sought. Pip telephone assessment experience. In this aspect of the PIP assessment with questions on mental health, the health professional will be asking you questions on how you are feeling with your condition.
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