The opportunity to self-manage their care. It has given us some great information to work with and we really appreciate the time you took to do this. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible This category only includes cookies that ensures basic functionalities and security features of the website. Patients of the trust will be in contact with one or more of these services. In the clinical portal, for example, we can get access to all the information we need about the patient quickly and securely. and practice new skills all without leaving your desk! This functionality can be used as a method of highlighting vitally important Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. The cookie is used to store the user consent for the cookies in the category "Performance". - The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. Sharing data usually requires manual access and duplicate data entry. Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. Perfect for dispersed teams working from home. >$5d%oxF.BeeircJ S\eNFT1|a*UelC-Qewz.v4(R. endstream endobj 196 0 obj <>/Metadata 19 0 R/Pages 193 0 R/StructTreeRoot 24 0 R/Type/Catalog>> endobj 197 0 obj <>/MediaBox[0 0 612 792]/Parent 193 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 198 0 obj <>stream $se $$D20m UQDg`4 By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. We use cookies on this site to enhance your user experience. hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. PMVA Training: What is PMVA training? Configured to fit your requirements, we c. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Thanks to the RiO software information is now available to, and can be exchanged between, the many different staff working in mental health services when it needed. /F1 9 0 R It takes stress off me, when I finish at the end of the day, I have actually finished. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. eObs software provides you with a tool to digitally record and manage clinical and care observations and sustain high quality and safe care on inpatient wards and throughout your community and mental health care services. Use the NHS number or the minimum dataset of surname (family name), forename (given name), date of birth and gender. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . Mental health care often depends on many different health professionals working together to provide complex packages of care. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. These cookies do not store any personal information. Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. Perfect for dispersed teams working from home. They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. Important: We can only deliver this course if your organisation has access to the RIO system. By using this website you agree to our use of cookies. Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. >> Please use a laptop or desktop computer to view the elearning. If you experience any issues with the training, please email: clinicalsystemstraining@oxfordhealth.nhs.uk. endobj Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. Its just changed everything. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). . The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. 3 0 obj Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". l}62u>#w~2E O{NXX The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. EPR empowers community, mental and child health providers to improve their outcomes, by providing a holistic picture of each person. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. Its took a lot of pressure off my job role. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field /F5 12 0 R /Image36 6 0 R What is an Apprenticeship and who can apply? LSCFT (The Trust) is a large NHS Community Trust providing services to the people of Lancashire and South Cumbria. An understanding of the patients daily mood patterns is an important aspect of the care process. This course is available on demand. Please get in touch for a quote if you would like to book this live online course for your organisation only. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. Meet government policy and the NHS agenda. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. You also have the option to opt-out of these cookies. >> Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. << Old Street Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. We'll assume you're ok with this, but you can opt-out if you wish. << Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. Design Theoretically informed, longitudinal qualitative evaluation based on case studies. With eObservations, nurses no longer need to record observations on paper charts nor manually calculate early warning scores, improving patient observations. Get the most out of your iNetwork Membership, Transforming and Innovating Public Services, The North West Warning, Advice and Reporting Point, Attracting & Retaining Public Sector Skills, Northern WARP Conference: Security in an Evolving World, Driving with Data: People, Place & Prosperity, Protecting Personal Data: Governance, Security & Leadership Conference, Housing and Health: Keys to Integrated Care, Innovation Awards Showcase Celebrate, Learn & Share. <> This cookie is set by GDPR Cookie Consent plugin. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. We also use third-party cookies that help us analyze and understand how you use this website. Unfortunately, your shopping bag is empty. RiO in a mental health trust: Dr Hashim Reza. Increased confidence in the health system. I can complete my work no matter where I am, without signal. Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. /Image32 7 0 R stream You need to state when submitting your certificate, which Service / Location you are. This cookie is set by GDPR Cookie Consent plugin. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. endstream endobj 201 0 obj <>stream By clicking on a 'case' Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. endobj V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N Click here for more information about how we use cookies on our site or read our privacy policy here. /Contents 2 0 R By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. endobj ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. 2 0 obj Some patients may have multiple services open to them concurrently. The system interoperates easily with other social care and health care systems, and we can tailor the system to your organisations specific needs. endobj 2 0 obj Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. << Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. %PDF-1.5 There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. How to use RiO You are able to access the User Guides, Clinical Support and the Support Forms via the Ourspace web-site. When it was first implemented, there were some concerns about accessing it on laptops in community settings. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. >> Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS. During 2020, as part of or GDE Programme, we deployed CITO a new EDMS. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. F52cX=sigpkYnfmdqmN Ps-f 7p ! NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. These cookies ensure basic functionalities and security features of the website, anonymously. /F7 8 0 R With live online, you can interact, ask. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. ) V#vR Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. stream Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. %PDF-1.5 % >> /Type /Group C},~w3v1tJ&2rb]J Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Actual test kits. /Length 3316 This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. Specialty - if you work across specialties/services, select the one applicable to this patient note. q_}->t~] &[Q~9?3a-tbJ8KtN9y0U endstream endobj 199 0 obj <>stream All eLearning modules use dummy data. We also use third-party cookies that help us analyze and understand how you use this website. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. The Trust processes information about you, in monitoring and completing Carenotes training. BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. If you do not, this may delay your access to Rio. Top-up degree programme Staff who have obtained a diploma in nursing can gain a degree-level qualification if they complete three modules at level three. Note Type - every . When we started RiO within our childrens services in August 2007, we quality checked and aligned our immunisations with the data from GPs. Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. 1 0 obj Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. As part of our commitment to providing youthe best possible RiO experience, we are doing the following: The Risk Summary form has been updated in line with our Suicide Prevention Strategy. Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. %%EOF Patients can cancel or request to reschedule appointments at their convenience, enabling self-management of appointment bookings even out of hours. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. 1 0 obj Rio Cloud enablesfaster, safer decision-making at the point of care. Note that no live patient data has been used in this module. Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. The cookie is used to store the user consent for the cookies in the category "Other. The module works in collaboration with EPR, providing an overarching, real-time view of each person, with prescription details and other information held together across relevant services and throughout a persons entire healthcare journey. ePMA software helps to ensure that people receive the correct medication at the right time. jWA9' We appreciate all the feedback given. Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. Access from RiO. Find out more here. 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We use cookies on this site to enhance your user experience. It does not store any personal data. ` 2= Click here for more information about how we use cookies on our site or read our privacy policy here. The ePMA module provides a digital system for prescribing, verifying, and administering medication. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs For Approval\Uploading Documents RiO QRGV1.doc 17/03/17 2 An updated list of patient documents will display Click the Word icon and click Open to the subsequent Internet Explorer message if you wish to view the document Click Cancel on the Internet Explorer message if you wish to select a Record keeping - writing notes / assessment reports / social circumstances reports. Observations and vital signs are stored immediately on the patients clinical record on the Rio EPR system, so upto-date information is always available at the point of care. endstream endobj startxref Home; About; Gallery; Blog; Shop; Contact; My Account; Resources Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". EPR software typically integrates with other medical systems. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. Please provide feedback on the eLearning course once completed. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. NHS London says the systems provide part of the foundations for the NHS Care Records Service. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] The RiO electronic records system takes this further with an additional benefit that patient records are available at multiple sites in real time to those who need to consult them.