and I fell for it. How much do you spend normally on your hotel? The price level of this organization is high according to consumer reviews. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. Load More; Browse for Rent Browse for Sale Add Your Property. Write reviews, ask and respond to questions, Others, however, pose a big financial risk. Who do I contact? Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. 2023 RCI, LLC. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Desired Settlement: cancellation of contract with no negative credit report filing. Keep in mind, a timeshare is not a financial investment. It has been over 9 months. Start a new search, then select a related item from the autosuggest. When I called the number on the email, it took me to an automated service. My wife and I was deceived and lied to, they are good at what they do. purchase it back from us. I would also send a copy via USPS certified mail with tracking today. Thats just false for anything thats not outright property ownership. All rights reserved. Check the spelling of your query. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I called in late November and was told that my dates were not open to call again in January. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. This is the version of our website addressed to speakers of English in the United States. Reporter3228572. wisconsin. Complaint Resolution Index (CRI) Explained. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We didn't start to look into it more until we got home Sunday night. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. I am still suffering with cancer issues and cannot pay my medical bills. Should I contact the finance company as well to let them know we have canceled the contract? He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. legally cancel the contract. My dad had this happen and he called them and said he was not paying anothe dime. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. product but we could spend more $ and upgrade. Amount Settled: $0.00. This business is not a member of Business Consumer Alliance. All of the lies, promises, and representations are part of the scam. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. So they could either buy it back or he'd just quit making payments, so they let him out of it. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Everything you need for a luxurious relaxing vacation. Write reviews, ask and respond to questions, Cancel.We want out of Palmera. Extra VacationsSM getaways prices are based on a seven-night stay. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Claim it and get a lot of features. a 5 week time share at Island Links Resort in Hilton Head, SC. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Scam Clue 4: A promotion demanding that you act now or lose the deal. It's clear there is no intention of honoring that. The first clue should have been that the Quest Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Desired outcome: Repeat this to yourself as often as is necessary. BBB is here to help. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Taxes, additional fees and charges may apply. No response. 602357907. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Hang onto your paperwork. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Use this comments board to leave complaints and reviews about Palmera Vacation Club. No. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. I am one of those seniors who purchased on the promise that they would sell current time share. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). She tries to manipulate us into buying a different packagejust a vacation club without the ownership. Argentina Australia Belgi (Nederlands) Belgique (Franais) ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Has that happened to anyone else? And we prefer to vacation by ourselves instead of as a group. Consider how much of your income goes towards bills and what you have left over at the end of each month. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. would get enough money to pay off their time share. Buyer Beware!!!! Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. He seemed very nice and personable at first. Working hours Sun 9:00 am - 5:00 pm as it is a completely free way to help other owners find TUG on the internet! Does anyone else have experience with this and any advice? Not to mention, timeshare resale scams can target owners in need of relief. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Did they give you any bonus items ? Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Phone number +1 888-887-2563. On their websites, both businesses proclaim the best deals on vacations. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Travel benefits are administered by third party providers under contract with RCI, LLC. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. We have excellent credit and I don't want this to ruin it! No. All of the one star reviews that you read are TRUE. Category Timeshares & Vacation Clubs. Please let me know about a class action lawsuit against Palmera if one exists. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. On our way down to Hilton Head, we were a little bit behind schedule. This post has been removed at the author's request. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Theyre selling pie in the sky, and Marie Callender is better at making pies. Taxes, additional fees, and charges may apply. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. and told them we wanted to cancel the contract or they could Still no return calls. I suspect this goes on all the time. Make sure any club youre considering can pass an easy scam test. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. View summaries of the complaint descriptions and responses. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Box 7602, Hilton Head Island, SC 29938. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We want you to share your story, with both the good and the not-so-good. File a complaint. 602560941. Some restrictions apply. Location. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. You wont have to exchange your vacation week or points. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Scam Clue 5: A promotion that poses as an investment. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Palmera Vacation Club has been in contact with Ms. ***** File No. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. (free membership giveaway for every 50 subscribers!). Must call to book. $291.18/mo Est. Registration as a Seller of Travel does not constitute approval by the State of California. to the resort just about 1 year later and went to the sales office Someone's going to jail and it isn't me. BCA has no information regarding government actions at this time. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Palmera also has a Facebook page that we should all be posting on. When you buy a timeshare, its an investment in your family and quality of vacations. Fla. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Why? They just came to our room. The lady I spoke too had no interest. What is Palmera Vacation Club's Instagram? Write reviews, ask and respond to questions, Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Also Check: Free Vacations For Cancer Patients. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. We asked plenty of questions, figuring 4 heads were . JavaScript is disabled. All-Inclusive resorts may charge a mandatory all-inclusive fee. Complaint Resolution Index (CRI) Explained. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Desired outcome: This fact does not disparage the company in any way. Submit a complaint and get your issue resolved. Weeks Float . The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. ST-26552. Remove some or all of your filters below. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. After all, it's not their money but yours. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Each unit is professionally decorated and refurbished every year. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Login to participate on the website. Congrats on finding TUG. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. You are using an out of date browser. Points 3,000 . This post has been removed at the author's request. I have already paid $2655 plus $846. One thing I have now witnesses and everything was recorded just last year before COVID 19. She gets rude too and tells us she guesses we just like to waste all of our money. Help please. Now, multiply this over the next 50 to 60 years. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. After purchasing, I was told to just click Book Me and schedule my trip. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Hawaii Seller of Travel Reg. To be updated with all the latest news, offers and special announcements. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Login to participate on the website. I just feel so bad for all of the people that get swindled by vultures like these. This sounded good to me as my current time share only gave me one week and a one bedroom. Already have an account? incorrect. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Nothing is free. Customer Reviews are not used in the calculation of BBB Rating. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. I am thankful that the only financial information I gave was our credit card. Who do I contact??? In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Clear all After the tour, we had to go back to the office and he kept trying to convince us. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). We paid cash, so we don't have that leverage. Rental: CST: 2081369-50. We put down $1200 on our credit card and signed the financing paperwork for the rest. Palmera Vacation Club Company. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. 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