https://sprod-m.hctra.org/TollRates?tollRoad=Ft. Login to save this search and get notified of similar positions. var jb_url = 'careers.resourcestaffing.com'; You Have To Click On The Link And Login Into The Account Using The Correct Login Details. window.location = location.href.replace(/^http:/, 'https:'); | Dairy Ashford 1 shift and 3rd shifts are available. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Email Address. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. } Reported Issues: 4 Comments. Get started today. .hmg-jb .apply-progress-bar li.active > a:before { What a useless bureaucracy. .script("/js/nouislider.min.js").wait() for HCTRA (VEC)$15.75/hr. However you identify and whatever your background, we encourage you to apply today. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Save my name, email, and website in this browser for the next time I comment. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Customer Service Hours The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Jan 2023 - Present2 months. You will be responsible for charges incurred up to the time that BancPass is notified. . Mon Friday 7:30 AM 5:30 PM. Job Description & How to Apply Below. Managing your EZ TAG account just got easier. We will resume normal business hours on Monday, February 22. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. To sign in, you'll first need to update your log-in credentials. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. This is not an error with the BancPass system. doxo is not an affiliate of Harris County Toll Road Authority. Howeveryou identify and whatever your background, we encourage you to apply today. For questions about the Grand Parkway, . BancPass does not require a minimum balance be maintained. Sugar Land, TX 77479. Where We Are a Service Provider. } We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Login to your EZ TAG account. 1st. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Were proud to be a part of the following organizations: There are currently no related jobs. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Corporate Headquarters The latest review Lien release was posted on Sep 19, 2022. } 2277 Plaza Drive, Suite 600 doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Last Modified May 6, 2020. Unpaid tolls may result in additional fees and penalties, including issuance . This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Login. - Leading role in building up and improving . For roadside assistance, please . Prevent apps from taking your money without permission. 6538 South Frwy. 281-875-3279. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Ability to use calculator, having above-average mathematical skills. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Also Known as: HCTRA. var queue = $LAB background-color: #376d7d; Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. If you continue, you agree with our policy statement. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Please contact customer support if you require additional assistance. How do I contact customer service? Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. They understand our culture and the positions we have open and provide candidates the fit it well. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Join to view profile . Occasional ability to work extended hours to accommodate case load demands. BancPass posts tolls as they are charged to the account. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Prepare and . .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { You can pay for a Toll Violation Invoice you received in the mail online. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. TxTag has launched a new website to make it even easier for you to manage your account. No endorsement has been given nor is implied. .hmg-jb .apply-progress-bar li.active > a, For roadside . background-color: #376d7d; color: #fff; place i need to cancell all the service thank you. Business operations will resume Monday, January 3, 2022. 281-875-3279. Ability to speak effectively on the telephone. It is also up to the User to adhere to all Toll Operator requirements. Some Toll Operators have billing delays. The only fee you will pay BancPass is when you choose to reload your account. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. First, please verify that your account was in good-standing at the time of the invoice of violation. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. color: #376d7d; In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Answering inbound calls and assisting callers with EZ Tag questions. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! .hmg-jb-mobile-footer-nav>li>a { You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. queue.script("/js/bootstrap.min.js").wait() .hmg-jb-bg-primary { As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Log in to manage your EZ TAG account. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Funds are available immediately and you may drive the road after reloading. Will I still have to pay for pending toll charges? BancPass users will be charged the electronic toll tag discounted rate. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . } If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Accountable for call quality, attendance, and adherence to work schedule results. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Purchase your BancPass Toll Sticker online or at participating retailers. Also note in the email your BancPass Toll Sticker number. Place/answer phone calls to the customer answering EZ Tag questions. Must be able to adapt to dynamic, quickly changing telecommunications environment. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. What If I have a violation or pay-by-mail notice in the mail? If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. } HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! checkSSL(); Login - Harris County Toll Road Authority Reach out to the HCTRA team using the information below. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Chicago, Illinois. The staff responds very quickly and with details. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Last Modified May 6, 2020. color: #203f48; Get email updates for new Customer Service Representative jobs in Houston, TX. Hours may vary based on the business needs of the HCAO. 9 followers 9 connections. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. There is a $2 charge for reloading your tag. Business operations will resume Tuesday, January 19. established on your HCTRA.org log in. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Toll amount owed is typically available within 7-10 business days of your trip. HCTRA Harris County Toll Road Authority. For EZ TAG account holders, They charged my account 2 times within the same minute . Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Ability to speak and type at the same time. } .hmg-jb-alert-info, .hmg-jb-alert-success { Manage all your bills, get payment due date reminders and schedule automatic payments from a single . Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. 10 followers 10 connections. In addition to this page, follow us on Twitter to get the latest news and updates! Commute & Mass Transit and other bills can be paid at doxo. Join to view profile . This Is How You Can Easily Access The www hctra org login. Replenish your account using cash or debit at a participating retailer. .hmg-jb-panel-body { 281-875-EASY (3279) You may visit their website or send an . Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. Please allow 24 hours for a customer service agent to respond to emails. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. I can't find my paper bill. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . TX My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Mar 01 2023. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. And Use The Features That www hctra org login Offers On Their Portal. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. They are always available to assist and have a conversation. With the BancPass Toll Sticker you pay the lowest toll fee on the road. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, BancPass service fees may also apply. .hmg-jb a:hover, .hmg-jb a:focus { You'll need to update your log-in credentials. padding: 0 20px 0 20px !important; By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. 77401 Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . .script("/js/multiple-select.js").wait() Ripoff Report Needs Your Help! | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. I dont want to contineue with the service Zero stress. Last Modified May 6, 2020. By Travis_McGee . Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. } Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Everyone is always so nice and helpful when dealing with the staff at Resource. Please read this page for more information on HCTRA.org's language translation. RT @HCTRA: Today's the day! The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Join to view profile Harris County Toll Road Authority . We have over 1,000,000 users and companies will listen to us. 1485. Track correspondence sent, received, or requiring further action in case management system. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Please check with other tolling agencies directly for questions about their policies and programs. Get notified about new Customer Service Representative jobs in Houston, TX. HCTRA - Violation Collections Department/Collections. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Customer service is terrible. 2/14/2018. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . color: #376d7d; when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Customer Service. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Listed below are our top recommendations on how to get in contact with EZ TAG. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . You will be notified and given an option to opt-out of BancPass service fees prior to being charged. You are about to be logged out due to inactivity. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Toll Operators have different rules, laws, and requirements for driving their roads. 2555. Text message rates may apply. (Enter less keywords for more results. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Find information on toll roads, closures, and rates. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. So, Ive pretty much given up. No endorsement has been given nor is implied. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. background-color: #203f48; Contact Us. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. You can contact them directly by phone at 281-875-3279. document.write("