Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Residential | Small Business| Enterprise| 2023 CenturyLink. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Then, while connected to . Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Try plugging the green cord into a different jack. Your modem is connected to our network and the line is active. Manage networks (SSIDs) Modem security settings. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Internet Strength: 90%. See the detailed instructions and diagrams below. 2023 Brightspeed. In-home speeds may differ based on router setup, devices and other factors. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your line should be activated no later than 7 p.m. on your start date. Century link C4000LG Bad Firmware issues. The CenturyLink network hasn't yet been connected at your address. So I called CL and ordered a brand new one (C4000LG) from CL. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Learn more. These lights will flashred and greenwhile the modem is syncing with the network. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Make sure this fits by entering your model number. We're here to help! Approved Modems Added in December 2020. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Please note that a phone jack is required to set up CenturyLink internet service in your home. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Here are some things to try: If the problem continues, contacttechnical supportfor help. Posted 21 September 2016 - 06:14 AM. This made me suspect the problem was not my modem after all. Next image. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. 5. 9.3. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. |Privacy preference center The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. The DSL cord from the modem to the jack shouldnothave a filter. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. We had to replace one of the same models and no issues. 5. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Please try another jack orchat with usfor further help. Dynamic QoS: Prioritizes data through the router for smoother streaming. But, if you don't want the app, no problem you can use . Setting up new service? It should turn. Once done, connect the Printer to the Wi-Fi. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). But the function is basically the same. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. 4. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Features of the C4000XG. If you don't have a jack, chat with us to have one installed. Page 8 3. I know on the older modems, I was able to shut off the radio and add almost any router. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Firmwareis the software programmed into your modem that makes it run. The status light ring will change colors as it goes through the installation process, to show you its connection status. On or before the day your service is supposed to begin, your modem will come in the mail. See the detailed instructions and diagrams below. Climate Pledge Friendly. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Learn more about, Need more help? Start by unpacking the box and identifying the modem, cables, and instruction card. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Plug other end of phone cable into the your home phone line. Overall Performance: 85%. Click on the options below for details and step-by-step instructions. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. We're here to help! "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). What the modem lights should look like, along with timing6. X. How to set up centurylink modem c4000lg mg yz. Donotinstall a filter between the modem and the wall jack. Reddit and its partners use cookies and similar technologies to provide you with a better experience. View Product. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. . 8.5. Have you purchased a new Axon (Greenwave). Just follow the QuickConnect instructions when you get to step 4. Works great, easy setup. The main screen will appear. I have the C4000LG modem. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Start by unpacking the box and identifying the modem, cables, and instruction card. Dynamic QoS: Prioritizes data through the router for smoother streaming. The red light indicates the modem isn't connecting to the Brightspeed network. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Standards-based WiFi WPA3 security. All Rights Reserved. Editorial Score. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. We no longer support this browser. found on earlier modems. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. Now it's time to get your modem hooked up. Internet Strength: 90%. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Find on Ebay Customer Reviews. If you don't have a jack, chat with us to have one installed. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. But the function is basically the same. For the following models: To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Features of the C4000 (All versions) Secure WiFi compatible. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. The C4000BG has the same specifications as theZyxel C4000BZ. For an optimal experience, we recommendupdating your browser. Has been reset to factory default settings. xbbd```b``] q:,`YH7T ; Please note that a phone jack is required to set up Brightspeed internet service in your home. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Find addit. 2017-04-24 02:55 PM. This means your modem is connected to our network and the line is active. Residential |Small Business |Enterprise Click on the options below for details and step-by-step instructions. All Rights Reserved. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Works great. Dynamic QoS: Prioritizes data through the router for smoother streaming. The particular jack you are using isn't hooked up or is faulty. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This can often resolve a connection issue. by windsurfingbett. Choose your type of modem below to read the instructions before completing installation. Do not remove or lose your modem sticker, which includes your default admin username and password. Filters are not included in your modem kit. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Select the AP Mode radio button. Not the right kind of modem? The status light ring will change colors as it goes through the installation process, to show you its connection status. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Plug phone cable (green) into the C4000LG. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. 5. Third party marks are the property of their respective owners. Residential |Small Business |Enterprise You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. wishful thinking hu. Find contact options in the Support tab of the app, or by. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. It should turnsolidBLUEonceit has connected. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map I told him yes and he told me it is complete trash and I'd . CAUTION! Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) These preset credentials cannot be retrieved, and your modem could become unusable without them. This means your modem is connected to our network and the line is active. The difference between 2.4 GHz and 5 GHz. I have had the (dis)pleasure of working on both the C1000z and the C3000z. People who viewed this item also viewed. Try plugging the DSL cord into a different jack. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. If NO, proceed to the next step, "Check for connectivity.". Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. 8.8. In any case you get a nice . Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. . This means the network is not being detected by your modem. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Check your service start date, wait till 5 p.m. on that date, then try again. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. STARTED! The Brightspeed network hasn't yet been connected at your address. This gateway has 4.2 out of 5 stars on Amazon. $69.99. Cyber Monday 2021 ****h. You can continue to the next stepto compete setup. Fast and strong wifi signal. You may receive a notification earlier in the day to let you know that your service . I then went through the 3-step setup for this new modem, but was never able to finish step 3. Verified purchase: Yes. Most of these are best for tech-savvy folks who are familiar with modems and networking. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. Use a DSL splitter to plug a phone and a modem into one wall jack. If NO, proceed to the next step, "Check for connectivity.". What is the second port on the back . If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. C4000LG CenturyLink. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). This can depend on the age of your home. Please try another jack orchat with usfor further help. Highlight Features \u0026 Reviews! The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Detailed steps are here: https://www . If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. Download the Brightspeed Internet app to manage your account. Answer (1 of 3): I'm sorry, you've been lied to. Look for an email with your order confirmation details and an. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Residential | Small Business| Enterprise| 2023 CenturyLink. 2017-04-24 10:28 AM. Call tech support back and tell them your modem is in a "walled garden" state. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Once the light is green, you're connected to the internet and you can get online! Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Below are some of the most common questions and issues that customers ask as they install a modem. 5. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. What if all the lights on the modem are off? Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. That's okay. Make sure the outlet is live. TheC4000XGdoes not have a DSL port or light. Try the tower modem setup page instead. Just follow the QuickConnect instructions when you get to step 4. endstream endobj Unplug everything, wait a few minutes, and plug in again. Wait until after 7 p.m. on the service start date to attempt setup. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Log in to your modem's user interface and navigate to the Wireless Settings menu. bZZ) Use a DSL splitter to plug a phone and a modem into one wall jack. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. And am looking for information on what the Ethernet lights mean on the back. Try rebooting the modem. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Please note that a phone jack is required to set up CenturyLink internet service in your home. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). The red light indicates the modem isn't connecting to the CenturyLink network. Click Apply to finish the configuration. Visit the. The main screen will appear. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Follow the steps to complete the installation process using QuickConnect. There are some things you need to know before completing the installation process. For the best results, read the full instructions below before you begin. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network.
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