I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. We are carrying out a review of quality at Russells Hall Hospital. We are proud to be the healthcare partner you trust to care for those you love. Patient Experience Team. Since the last review, we have continued to monitor the trust and progress against their action plan. Mill House Coffee is []. Our rating of safe was Inadequate overall. All the best and take care. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. We use this information to improve our site. Some people told us they would like more variety. Our rating of services stayed the same. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. or call us on 0845 113 0012, Response from The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. Staff were not always using clinical judgement alongside NEWS scoring criteria. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. In 2011/12 33,000 ambulances turned up at our Emergency Department. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well DY1 2HQ, Posted via That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Patient Experience Team, review titled My visit to A & E after an accident. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Staff cared for patients with compassion however, patient dignity was sometimes compromised. One person we spoke with said, 'I have no complaints about this hospital. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Who has Care Opinion told about this story? You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default 4688/4676) Lisa Evans-Dimmock. People told us that they were happy with the care that they had received at the hospital. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Patient Experience Team. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. 111 service advised me all the information I had given them about my symptoms etc. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Every member of staff I encountered was friendly professional and put me at ease. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a the service isn't performing as well as it should and we have told the service how it must improve. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Your staff could not have been more professional or efficient. B65 8DA, In this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Your lovely comments have been shared with the AEC team who will be delighted to receive them. B71 4HJ. West Bromwich, AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. I could not fault staff, very professional, and polite, a credit to your hospital. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. The hospital trust said concerns related to Mitie's offices. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. the service is performing well and meeting our expectations. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. I visited out of hours yesterday after phoning 111 and being advised to. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Russells Hall Hospital 5 years ago. Went here with my young daughter, to A and E, all staff were very helpful and kind. The diagnostics service was not up to date with the most recent ionising radiation regulations. ADVERTISEMENT: Services or products are not endorsed by the Trust. 2023 Russell Medical. 27 July 2018. I want to especially thank the These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. This means there is low to moderate transmission of COVID in the community. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. We did not speak to people as part of this follow up review. AEC/RAB (ext. AEC is part of the Same Day Emergency Care (SDEC). Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Our mission is simple: Being the best because, we care. financial benefits and cost savings for hospitals, and often for patients too. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. Between October and December 2010, 507 surveys had been completed. I then come down with a pneumonia on my chest. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. Staff were really lovely. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. I'm so glad we've chosen Russells Hall as our hospital to give birth in. Good The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. All the best and take care. By choosing well, you will help to reduce the burden on essential emergency services. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. I'm OK with analytics cookies. Keep 999 and A&E free for serious and life-threatening conditions. The Russell Legacy Project will be located on the hospital campus in Alexander City. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! You canread more about our cookies before you choose. Click here for the news and events happening at Russell Medical. All the best with your pregnancy and take care. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. All the best and take care. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. One staff member said, "I am proud to be working for this trust.". nhs.uk [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Copyright 2021 WSFA 12 News. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. Some patients with suspected sepsis were still not being identified or managed appropriately. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. The improvements required by the trust were within the grasp of the trust and its leaders. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We are currently in the Yellow category for Visitor Risk Level. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). We will publish a report when our review is complete. Staff involved patients and those close to them in decisions about their care and treatment. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Staff we spoke with did not realise this. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. the service is performing exceptionally well. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. About: The hospital states this is the largest donation in Russell Medicals history. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS All the best and take care, Care records were still not always written and managed in a way that kept patients safe. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Tickets cost 3 and the journey takes 5 min. Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. Information was available for people to read if they chose to. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Your information helps us decide when, where and what to inspect. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. The care I received from start to finish was exceptional. Our inspection of the trust covered only this hospital and community services. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. We carried out an out of hours, unannounced, focussed inspection. Cant fault the staff and the service. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. We don't rate every type of service. We are continuing to monitor progress against these. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. You can register to join the FutureNHS Collaboration Platform workspacehere. For more information on ratings, please visit medicare.gov. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Almost 12% of people coming to A&E received no treatment, just advice. On the first floor is a 30-bed short stay ward. Creating a new NHS England: NHS Digital and NHS England have now merged. Bed & Breakfast []. Arrangements were in place for the safe handling of medicines. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. To call the information desk from within the hospital, dial extension 7081. Thank you for taking the time to tell us about your experience at our hospital and rate our services I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. What we found is summarised within the overall summary. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve.
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