From bosses and co-workers to customers, salespeople interact with a variety of people. While the workers may not be so bold as to be openly rude, they do seem to be a bit lazy and sloppy in their work at times. Food Workers Share The Satisfying Times They Completely ... You go to school and spend hours each day studying and working on assignments. "Periodically though, staff can't work, and if I don't have enough . What is a group order and how can I create one? One worker wiped the counter with her glove then wiped her eyebrow and prepared a bowl for the customer. "The customer is always right" line is so misunderstood. Why Everyone Is So Rude Right Now - msn.com Working as a Customer Service Representative at Domino's ... 5y. There's a lot to remember and do, you need to make sure you are working fast but doing the right job. It's about supply and demand. I was the rudest employee, I would snap back lol. All The Ways Fast Food Workers Take Revenge On Awful Customers. But i agree it isnt acceptable. Top 5 reasons why "The Customer Is Always Right" is wrong; Twenty Days of Harassment and Racism as an American Apparel Employee; Video 6 Problems Every Retail Worker Knows; Video..14 Horrifying Confessions From Fast Food Workers; Waiters share horror stories about Sunday church crowd. Send your videos to video@trinitymirror.com. Cashier/Customer Service (Current Employee) - Oshawa, ON - 29 May 2021. via Flickr - Mike Mozart. How does a mcdonalds cash register work? I hated working fast food. The job was actually a nice job. If you are succinct and show basic human decency toward the one taking your order, you will be remembered as a nic. Employees will sometimes ask you pull to the side or into a parking spot. I don't care what you do for a living, you are no better than I am. Rude customers differ from unhappy ones in that they can't control their anger. Consider making payments mobile, so that customers can pay on the shop floor without joining a long line. If my employees ever treated a customer/s like this group treated us, they would be FIRED! So, you have a bunch of dissatisfied workers who don't really care if the customer is happy or not, because rarely will one actually ask to speak to the manager. Sophia Bercow. It is so tiring and mentally draining and the management is nothing but rude and they never have your back. I've done that at one restaurant when I saw an employee talking loudly and rudely to another team member while I was at the take out counter picking up a ca. I guess you could consider them as "low lives" (which I do not agree with), but a lot of fast food workers are teenagers. Why Is Popeyes So Expensive? Finally, badly-behaved customers got the karma they deserved. Related: 15 Foods McDonald's Actually Used To Serve People (But Shouldn't Have) So it's not surprising that the rate of employee turnover in the fast-food industry is at an all-time high. We're tired. But you're in business to serve your customers, so it's important to try to help them. Sadly, cyclists and pedestrians will get declined there. A mundane event in most people's lives take on whole new significance . These customers may be demanding, they may change their orders, they may belittle servers, or they may continue to keep making changes to their food. And I think customer surveys have caused a lot of that. Sure every retail worker may catch a bit of attitude from some customers, the front line folks get the last bit of everyone's bad day. Workers at Arbys on gore and Sheridan in lawton ok. This might sound strange but maybe a different fast food place would be a step up, i'm basing this only on the 'stigma' over here (In england btw) of people working in mcdonalds. Customers were apologetic to the staff because of the rude manager. When it was my turn I asked the worker if she could change her gloves. A 2017 study concluded that rudeness is, in fact, contagious. A 2014 study found that customers' behavior has an impact on employees' "stress, emotional labor, and emotional exhaustion," which can lead to higher employee turnover. University of Oregon. Having a foreign customer whose English is so bad, you'll never be able to understand what they want in a million years, but they won't leave. Originally Answered: Why are fast food customers so rude and impatient for? EG: gaining a different skillset. The headline says it all, but let's go ahead and talk about it. Pastor agrees and launches his own website You need to be able to work well in a stressful fast pace environment. You have no clue what's going on in their lives, or how much people treating them can affect them. We had two drunk young lads come in one evening wanting food to be ready before their next train came (last one that night) in 15 minutes or so. Feb 27, 2018. I told her what I wanted. Every restaurant has to deal with rude customers. Found On AskReddit. Brawl over fast food. We add about 50% charge for our labor on most things. The findings of this . 23 Ridiculous Customer Behaviors All Retail Workers Have Seen; 23 Struggles Of Working In The Fast Food Industry; 23 Things Only People That Work In Retail Will Understand; 24 Ways You Know You've Worked In Retail Way Too Long; 25 Words That Have A Totally Different Meaning When You're A Retail Worker You never know when you will become one of those hated customers. Waiting at the Drive-Thru Window. 21 Confessions Of A Former Fast Food Worker; Speaking as a former fast food type (literal fry cook), I can say that the "grin and bear it" mentality wears off at rude customer 2. If you or any of your loved ones are rude to retail or food service workers, you're canceled. You might think it makes things easier to park and wait at the window . Retail, call centre, hospitality. Learning from my co-workers, I must be focused and always ready to provide good service for customers so that they can be satisfied with whatever meal they ordered. Use tools like a point-of-sale system to help provide a seamless customer experience. These are not everyday stories though. The screen has images of the food as well as the name. A bad day. They view the employee as worthless or low-intelligent because they have such a "demeaning job". Five reasons why workers should be able to stand up against rude customers. I went in order my food and the cashier got it wrong charged me extra and i took my food back up to her and told her she got a attitude and was saying rude things like " she got me fucked up im not dealing with this lady" another worker in back who deals with the meat also made rude comments to me. Rudeness has some interesting effects on people. The customer and food service jobs aren't technically endearing, especially when the employees deal with rude or disrespectful customers. I look down on fast food workers for a variety of reasons. Why are some people especially rude to fast food workers? She started working on the order. Low Pay Is The Main Reason So Many Workers Are Quitting Restaurant Jobs Average wages for nonmanagers at restaurants and bars hit $15 an hour in May, but many say no amount of pay would get them . Retail workers on worst customers ever - including one who pooed on the floor. 32 Fast Food Workers Reveal The Weirdest, Most Bizarre Stories They've Experienced While Working Drive-Thru . Retail, call centre, hospitality. So, why do they treat the customers so rude and mean? 5. We've all witnessed the entitled, rude, or just plain-out annoying clients who drive any restaurant's staff out of their mind. If people in retail wherent there, then there wouldnt be shops for them to work in. Crew Member / Lobby Host (Current Employee) - Fareham, ENG - 21 June 2014. They are by far treated far worse than the stocker or the produce guy. "I'm about 80-85% staffed up for my summer season, so we are making it work," Jeff Trickey, the restaurant's owner, told Fox 17. Without a goal, many people say life can feel pointless. The staff were wiping food off the counter top then using the same glove to put cheese on the customers food. The job was actually a nice job. We add about 50% charge for our labor on most things. Gets pretty boring and repetitive dealing with issues like that. " " It's too cold .". Order delivery or pickup from more than 300 retailers and grocers. I worked at Hardee's for 10 years so I know exactly what they deal with and how they are supposed to treat the customer, even one like me that may ask for a "special" order, it's all in a day's work and, quite . On the 16th, several women . S eptember 2021 was a bad month for manners. Once you know how to set, and meet, your sales goals, setting personal goals becomes that much easier. No raises or advancements. Not to mention they are dealing with peoples hard earned money, they don't know if that can of soup that rang up at 1.99 was on sale for .99, they . It's about supply and demand. They are by far treated far worse than the stocker or the produce guy. "The customer is always right" line is so misunderstood. " It's too hot. I am working at a McDonald's which is franchised by South Coast Foods LTD. If customers want product A, you should sell product A, even if you think product B is better. Why do people look down on fast food jobs? I noticed the workers behind the counter. Customers are rude because they can be. We would often get drunks stopping by before heading home. They are unreasonable, unfriendly, and prone to using verbal abuse, offensive language and threatening behavior. August 13, 2019. 1365. The worker might be overwhelmed or new at their job. . At all. Answer (1 of 10): We're not rude. When McDonald's overnight employees were asked if it bothers them when customers request a fresh batch of fries, Reddit user gunnry admitted: "It bothers [me] when customers demand fresh fries when a fresh batch came up a minute ago, so I'll say it's really not necessary and that they just came out a moment ago and they're piping hot. By: Lisa Marie Basile. They aren't hostage negotiators, they're fast food workers. September 2021 was a bad month for manners. Complain about low wages instead of adjusting to the marketplace. 3. One of which is here in Jamaica. 5. Customers are nice but many can be rude and like to fight over the fact that things aren't 99 cents. . This is why I'd never want to be a cashier. I usually like Wendy's but this experience was horrible to say the least I work in guest service and this experience showed me that this manager should never have become a a lead. If customers want product A, you should sell product A, even if you think product B is better. I was like "wow, so she even treats other employees like that, and not just customers". Just as they don't know what's going on in your life, but they still do their best to be nice and make sure that . It's because most fast-food chains time employees to see how quickly they serve customers. It's not about pandering to every dumbass customer that wants to argue. mentally draining. Look on the thread annoying customers mk II (i created the original, which got to . And I think customer surveys have caused a lot of that. Avis de salariés chez Tim Hortons sur les thèmes de la culture d'entreprise, des salaires, des avantages, de l'équilibre vie professionnelle/vie personnelle, de l'encadrement, de la sécurité de l'emploi, etc. Meaning 5 dollar cost to make would be a 7.50 meal so that way we can have money to pay the cooks, cashiers, and people who help make it happen. Rude Customers in Restaurants: Dealing With Guests from Hell. Why are customers so rude to fast food workers? And even if the powers that be at these corporate chains push this "customer is always right" crap because they've decided it's good business to placate horrible jerks, in the real world, outside the land of plastic chairs and soda fountains, adults who throw temper tantrums in public . She yelled and belittled them a lot. Customer service jobs can be really stressful, especially towards the beginning. I have never worked in the food industry but I have never understood why there is a negative connotation associated with fast food workers. You would go in, do your work as best you can and chat with nice people. If you're asked to pull ahead, it's because that timer is ticking! 5 Rude Nicknames I Gave Customers While Working In Retail; Being a DT cashier or just being on Delivery the customers think you're stupid and don't deserve anything. It's hard not to get choked up by these Reddit stories from retail workers that dealt with some very sad returns. One pooed on the floor, while another treated a staff member like a chair. On top of that, you try to keep up with your social life and take care of your mental health. Used to work at a Chinese takeaway opposite a quiet small town train station. Top 5 reasons why "The Customer Is Always Right" is wrong; Twenty Days of Harassment and Racism as an American Apparel Employee; Video 6 Problems Every Retail Worker Knows; Video..14 Horrifying Confessions From Fast Food Workers; Waiters share horror stories about Sunday church crowd. You would go in, do your work as best you can and chat with nice people. They view the employees as weak and easy target to vent their feelings upon. Since it's a fast food restaurant, waiting lines are never that long, so it's best to just go inside and wait for your turn. 11 Disgustingly Rude Things Customers Have Done to Fast-Food Employees . . Tuesdays we drop the prices down to low because we wanna bring in customers. Although I have met many amazing people and had some very fun times whilst working here, this particular store is very poorly run. She did it so fast that the other employee barely even had a chance to react to her. Answer (1 of 15): I work in fast food, most customers don't know but we get timed on everything we do, I work at KFC and we have a screen in our packing area that has every KFC store in Australia on it, ranked from 1-230+ based on our speed of service. So it's near what it costs to make. it's been difficult getting customers to respect and follow safety protocols in her fast-food workplace. Meaning 5 dollar cost to make would be a 7.50 meal so that way we can have money to pay the cooks, cashiers, and people who help make it happen. Customer Service Representative (Former Employee) - Belfast - 24 January 2021. A Magical Guilt Trip. We own 6 restaurants. One lady tried to pay for $400 of groceries with her sister's maxed-out card, said "well, it's not mine, anyway…" then when I couldn't do anything about it, lined her kids up and said "We're not eating this week because of this man.". Getting out of your head and phone helps you feel connected and less alone. Cash registers at McDonald's fast-food restaurants are touch screen, which means you just touch the correct area of the screen to input orders. " I asked to have no lettuce in . On the 21st, a woman pulled a gun on servers at a Philadelphia fast food restaurant when they asked her to order online. 5y. Tim Hortons is labeled as "fast food . 1. Originally Answered: Why are fast food customers so rude and impatient This restaurant's management needs to have a talk with it's employees and work on their customer service skills. It's not about pandering to every dumbass customer that wants to argue. No one makes fun of working in kfc or burger king so maybe customers are nicer in those places. so to clear [up] any . Most fast food chains pay their workers minimum wage. User (02/12/2017 14:02 . While you think it's an easy job, it's actually a really toxic fast-paced area that is competitive with other stores. Customer services workers have lifted the lid on the worst customers ever in an eye-opening Twitter thread. Don't take this as advice though, just as a feeling of mine. So this morning, I go in there, and off course, I ended up getting her for my server. Years ago, there was a utopian world whereby 99.9% of customers were nice. These stories fit that bill and more. Why Everyone Is So Rude Right Now. I have worked for the same fast food company since I was a sophomore in high school, and it has truly opened my eyes to how horrible human beings can be. Also, as members of the Tim Hortons team, that we must follow the theme of what this restaurant stands for, and that is to bring a welcoming atmosphere and make the place neat . Please Stop Being So Rude to Fast Food Workers. . Low educational achievements. They aren't hostage negotiators, they're fast food workers. The customer is NOT always right and sometimes it's more important to let them know how wrong they are than it is to coddle them, especially when they're as obnoxious as these customers. Why Is Popeyes So Expensive? .Customers are rude because they can be. Don't think I do not understand the mindset of a fast food worker and what precisely they deal w on a day to day basis, because I do. We don't want to give you sauce because you're just . They view the employees as weak and easy target to vent their feelings upon.. Why do Mcdonalds workers hate giving sauce? - DoorDash great help.doordash.com. Years ago, there was a utopian world whereby 99.9% of customers were nice. So it's near what it costs to make. or still work, at some of your favorite fast-food spots. When you call for back-up no one wants to come and help. Some people seem to think that they can treat people who work in shops like that, probably because they think they are beneath them or whatever. Fast Food Worker (Current Employee) - Thamesford, ON - 23 July 2021. People returning items should make people cry, it's something that happens every day. In doing so . Went back to one after years out to find the customers are just rude. Goal setting. 2. Pastor agrees and launches his own website The fewer obstructions to customer satisfaction, the less likely that customers will get irritated. Answer (1 of 3): I'd suggest talking to a manager and expressing your unhappiness and suggesting that they keep an eye on that staff member. 5. Service Workers Describe Rude Customers, Health Risks During COVID-19 . By experiencing rudeness, a person is more likely to perceive other unrelated occurrences and behaviors as rude, meaning that if you encounter one rude customer, your ability to perceive kindness dwindles. There's a special place in hell for crappy . Why are fast food customers so rude? Not to mention they are dealing with peoples hard earned money, they don't know if that can of soup that rang up at 1.99 was on sale for .99, they . With time, you too will appear to be a McDonald's cash register pro and will be quickly able to enter . Customers were leaving upset. 'Insanely rude': Starbucks workers share horrible experiences with merch resellers Resellers are attempting to hoard the coffee brand's collectible tumblers, mugs, and cups. They view the employee as worthless or low-intelligent because they have such a "demeaning job". Getting a fast food job is your first mistake, but if you're going to get one, don't come to tim hortons. People can be so rude when it comes to food, even if it's cheap. On the 21st, a woman pulled a gun on servers at a Philadelphia fast food restaurant when they asked her to order . However, you also have dreams, and those dreams alone do not pay the bills. Fun but very poorly run business. Went back to one after years out to find the customers are just rude. Customers have the nerve to be rude to you and then ask where your holiday cheer is. Our goal is always to be number 1 on that sc. When people see a huge line inside, they often want to try their luck at the drive-thru. Tuesdays we drop the prices down to low because we wanna bring in customers. You've said "Happy Holidays" to customers so many times that the words have lost all meaning. I felt like a work mule while other coworkers get to slack off and talk with one another. Some are tragedies worthy of a Shakespeare play. A group order allows multiple people to add their individual items into a collective order cart at the same time. Download the Instacart app now to get groceries, alcohol, home essentials, and more delivered in as fast as 1 hour to your front door or available for pickup from your favorite local stores. I was like they don't pay me $6/hr to take y'all bullshit and the customers would always tell them to fire me but it never happened bc my supervisor had a crush on me haha Sure every retail worker may catch a bit of attitude from some customers, the front line folks get the last bit of everyone's bad day. This is why I'd never want to be a cashier. And even if the powers that be at these corporate chains push this "customer is always right" crap because they've decided it's good business to placate horrible jerks, in the real world, outside the land of plastic chairs and soda fountains, adults who throw temper tantrums in public . Jelena990/Shutterstock. Food Workers Share The Satisfying Times They Completely Went Off On A Customer. The training wasn't the best but you can learn on the job. We pay for stories! Cringe-inducing stories ahead: . As someone who has worked a couple different jobs in the food industry, there's always one similarity. The staff seemed shook over it all. 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