Good chance to develop communication skills in all forms. You can update your choices at any time in your settings. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Learn more in our Cookie Policy. It's a really good place to work if you like getting things done. Housing Association. You'll need your mobile phone and your unique invitation code. This makes them easy to keep track of and to see which candidates we still need references from. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. This rating has improved by 3% over the last 12 months. I've always felt if I have an idea I can put it into practice quite quickly. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. Find . We believe everyone should have a decent home and the opportunity to live well. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. If you've witnessed or been the victim of crime, report it . Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. There is no blame culture, but rather staff support each other to make things right. This category only includes cookies that ensures basic functionalities and security features of the website. I've loved my time here. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Posted 22/12/2022 by Metropolitan Thames Valley. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Necessary cookies are absolutely essential for the website to function properly. They also talk down at customer service staff as if we are beneath them There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Enjoy resolving queries at first point I've loved my time here. 22 Metropolitan Thames Valley reviews. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. We believe everyone should have a decent home and the chance to live well. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. I have had very supportive managers who have encouraged my career progression. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. Junior Ruby Developer at Metropolitan Thames Valley 0 . great ambition and staff team are dedicated, good approach to flexible working. However you may visit Cookie Settings to provide a controlled consent. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. Company is backing these ideas. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. to work with and autonomy to make decisions. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Friendly customer service staff Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse The transfer will start with children aged 16 or over or those with a terminal illness. 1,028. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). Key Achievements: Inclusive Institutions: enabling and supporting culture change. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. COVID-19 Information. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. great ambition and staff team are dedicated, good approach to flexible working. to work with and autonomy to make decisions. I've always felt if I have an idea I can put it into practice quite quickly. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Often mistakes are covered up and rules are rewritten without consistency. The managers and teams are very supportive on a daily basis. About our cookies and how to manage them. Any questions? I've always felt if I have an idea I can put it into practice quite quickly. If you dont have an invitation code you can use the MTVH Online support form to ask for one. By requesting a reference you agree to our. Their management style and the culture they have created is like something out of the 1970s. Staff and Volunteer opportunities. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Let us know if any of the information we have about you has changed so that we know the best way to contact you. . It is mandatory to procure user consent prior to running these cookies on your website. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. No integrity - avoid or get out while you can. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. There's free coffee and four types of teas! Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. Metropolitan Thames Valley | 8,202 followers on LinkedIn. Metropolitan Police. A free inside look at company reviews and salaries posted anonymously by employees. This rating has improved by 3% over the last 12 months. You can unsubscribe from these emails at any time. and Terms of Service apply. A free inside look at company reviews and salaries posted anonymously by employees. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Working in Development Customer Care We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Welcome to the Metropolitan Police website. Historically great at developing staff. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Suggested . Enjoy resolving queries at first point By joining us, youll be helping to make a positive difference to peoples lives and society as a whole, whether thats in our housing, care, development, repairs or central services teams. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Clean working place and nice environment The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. - There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp By clicking Accept, you consent to the use of ALL the cookies. Excellent base salary in comparison to other builders. In the UK this is a National Insurance Number. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. . This website uses cookies to improve your experience while you navigate through the website. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. We can provide support in a range of areas: Improved physical . We work together to create great places for people to live. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Job Type: Contract. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. MTVH Uses Data to Help Address England's Housing Needs Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. It is mandatory to procure user consent prior to running these cookies on your website. The management structure is ex Metropolitan heavy. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. This website uses cookies to improve your experience while you navigate through the website. You also have the option to opt-out of these cookies. We also use third-party cookies that help us analyze and understand how you use this website. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. The offices are a lovely environment to work in and a bonus in themselves! ", "It is a good system to use for references. Everything at the moment and will get a lot worse before it gets better. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It is mandatory to procure user consent prior to running these cookies on your website. Find out more about salaries and benefits at Metropolitan Thames Valley. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Undervalued by managment Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. The pattern element in the name contains the unique identity number of the account or website it relates to. 4. The management structure is ex Metropolitan heavy. This is a True/False flag set by the cookie. About our cookies and how to manage them. On 20 August 2017, it took over operations from the previous franchisee South West Trains. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Do you have what it takes to be one of them? repairsteamemails@mtvh.co.uk if you are a TVHA resident. Company is backing these ideas. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. These cookies will be stored in your browser only with your consent. Metropolitan Thames Valley Housing. Welcome. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. By accepting, you agree to our use of cookies. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Visit the Career Advice Hub to see tips on interviewing and resume writing. No one is allowed to disclose the new head office address in Farringdon. . There is no blame culture, but rather staff support each other to make things right. No call is the same aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. Data Quality Analyst Interview. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. Overview. It is mandatory to procure user consent prior to running these cookies on your website. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Really understaffed - non stop calls We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. This category only includes cookies that ensures basic functionalities and security features of the website. We're always looking to innovate and do things differently. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Training is really good, constantly having support from senior members. This rating has improved by 7% over the last 12 months. Friendly customer service staff I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. Pros & Cons are excerpts from user reviews. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. This rating has improved by 7% over the last 12 months. If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. By accepting, you agree to our use of cookies. Positive Experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 50,000.00, Talent Acquisition Specialist | Fintech / B2B, Talent Acquisition Manager (Go-To-Market), Newcastle upon Tyne, England, United Kingdom, 30,000.00 Having problems? Lack of communication between different departments. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. The staff are lovely and I have met many wonderful people. Accepted Offer. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Unclaimed. Quite a large company so changes/projects take longer to complete. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Register for School. Sep 2004 - Nov 20073 years 3 months. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. It's a really good place to work if you like getting things done. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die 52. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. This can show up occasionally, including when major corporate projects are being delivered. Seems customer service focused at first but comes down to targets and stats This employer has not claimed their Employer Profile and is missing out on connecting with our community. Job work-life balance The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Sales Manager. Asking for reviews. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . It stores a true/false value, indicating whether it was the first time Hotjar saw this user. You also have the option to opt-out of these cookies. The offices are a lovely environment to work in and a bonus in themselves! Anonymous Employee in London, England. The staff body are also passionate as a whole about getting behind local causes and fundraising together. Planned works team never want to take any calls even when it is their job to The process took 2 weeks. A really good range of calls YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. It's a nice, modern office environment, staff benefits are good. View all 755 employees. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Public Input. Other benefits include a benefits pot so can get a subsidy for a gym membership. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Metropolitan Thames Valley. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Our Board. These cookies will be stored in your browser only with your consent. Undervalued by managment It's a really good place to work if you like getting things done. They also talk down at customer service staff as if we are beneath them Really understaffed - non stop calls The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Good chance to develop communication skills in all forms The staff body are also passionate as a whole about getting behind local causes and fundraising together. Seasonal Staffing Team, GroundWork London. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Pros & Cons are excerpts from user reviews. These cookies will be stored in your browser only with your consent. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. For the USA please use SSN (Social Security Number) or Tax ID. 32,750.00, Talent Acquisition Specialist - Blue Collar. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. In the UK this is a National Insurance Number. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Salary: 30,000 - 40,000/annum. Verify your email to use filters. In future you will see new features, as we continue to improve our online services. This category only includes cookies that ensures basic functionalities and security features of the website. The pattern element in the name contains the unique identity number of the account or website it relates to. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. People are fab to work with, committed and full of ideas for the future. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. However you may visit Cookie Settings to provide a controlled consent. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. SO Resi. People are at the heart of everything we do, and that includes our own people too. The pattern element in the name contains the unique identity number of the account or website it relates to. Copyright 2023 Metropolitan Thames Valley Housing. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. | MTVH is one of the UK's largest housing associations. Copyright 2023 Metropolitan Thames Valley Housing. Poor commission structure. . The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. 39,000.00, 29,500.00 This employer has not claimed their Employer Profile and is missing out on connecting with our community. Hotjar sets this cookie to detect the first pageview session of a user. Campaigns; Victims and Witnesses. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. These cookies do not store any personal information. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. They are not authored by Glassdoor. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property:
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